▸ ACCESSING COMBAT LOGS...
▸ LOADING BATTLE HISTORY...
September 2022 marked the beginning of an epic campaign.
KISHLAY RAJ entered the battlefield of IDfy,
a leading identity verification platform serving enterprises across the globe.
Over the course of 3+ years, this Product Manager has
led multiple successful missions, each one more challenging than the last.
From building no-code platforms to conquering international markets.
⚡ Mission Objective: Review the major battles and victories achieved during the campaign.
Objective: Transform 30+ complex APIs into a drag-and-drop platform
that enables rapid KYC/KYB workflow configuration without writing code.
- Designed and launched complete no-code platform with toggle-based feature controls
- Reduced client onboarding TAT from 3 weeks to 2 days (90% reduction)
- Drove adoption across 7 international clients
- Owned end-to-end delivery: design, specs, development, testing, rollout
Objective: Lead cross-functional teams to deliver complex enterprise
solutions and drive GTM execution in international markets.
- Led cross-functional delivery with 14 engineers for 3 enterprise clients
- Generated ₹2.5Cr+ Annual Recurring Revenue
- Handled product delivery, stakeholder alignment, and GTM execution
- Successfully expanded into international markets with strategic partnerships
Objective: Drive product-market fit for 360 platform in the Philippines
through data-driven optimization and customer feedback.
- Implemented A/B testing framework for feature validation
- Established client feedback loops to influence roadmap prioritization
- Improved platform adoption by 50% through iterative optimization
- Tailored product features for Philippine market compliance requirements
Objective: Develop a custom KYC rule engine capable of processing
complex compliance workflows with maximum speed and accuracy.
- Developed and scaled custom rule engine from concept to production
- Delivered 1,000+ workflow configurations
- Reduced TAT by 97% (from 4 days to 10 minutes)
- Reduced error rates by 90% through automated decision-making
Objective: Create centralized API management platform to streamline
client integration and reduce support overhead.
- Spearheaded centralized platform for 80+ APIs
- Achieved 10% client adoption within first quarter
- Enabled 100K+ monthly API calls with robust infrastructure
- Reduced support queries by 60% through improved documentation and testing tools
Objective: Drive international expansion strategy for Video KYC platform
and establish integrations with major financial institutions globally.
- Drove international expansion strategy across multiple geographies
- Enabled integrations with platforms like PalawanPay and multiple banks
- Generated ₹8Cr annual revenue from Video KYC product
- Achieved 30% of total revenue from global clients
- Adapted product for compliance requirements across different jurisdictions
Objective: Automate document processing workflows to reduce manual
operations and operational costs.
- Automated OCR workflows for KYC document processing
- Cut manual operations by 30%
- Reduced operational costs by 60%
- Improved turnaround time by 97%
- Enhanced accuracy through machine learning optimization